Abstract. Participatory urban planning increasingly relies on
digital technologies to democratise geospatial information access, yet
traditional GIS-based interfaces often exclude non-expert users.
Tangible User Interfaces (TUIs) offer a promising alternative by
combining intuitive physical interaction with computational analysis.
Despite this advancement, the systematic evaluation of how diverse user
groups experience such systems remains limited. This study addresses
this gap through framework analysis of the feedback from 58 participants
across 12 interdisciplinary groups within the academic context who
interacted with COUP (Cockpit for Collaborative Urban Planning), a
hybrid, tangible-digital interface integrating physical city models with
real-time environmental simulations. Users consult and modify district
designs while observing impacts on wind comfort, noise propagation, and
pedestrian flows through projected visualisations. Mixed-methods
analysis identified four consensus strengths: real-time interactivity
(91.7%), collaboration support (83.3%), visualisation quality (83.3%),
and multi-parameter integration (75.0%). Significant limitations also
emerged regarding data accuracy concerns (75.0%), performance issues
(66.7%), and technical instability (58.3%), revealing tensions between
appreciated potential and practical adoption barriers. Findings provide
empirical evidence on how tangible geospatial interfaces translate
complex environmental data into actionable planning insights accessible
to diverse user groups. The conducted analysis, with a small sample
size, is considered a first approach to the enhancement of user
evaluation of digital tools for urban planning. The collected
recommendations shed light for advancing participatory tools that
support evidence-based environmental decision-making, essential for
building climate-responsive cities while genuinely empowering user
engagement in collaborative urban planning processes. Reproducibility
review available at: https://doi.org/10.17605/OSF.IO/KCPZE